Your Information, Respected

Privacy Policy

I only ask for what I genuinely need to work on your track, and I look after it carefully. This page explains it in plain language — no legal maze.

In Plain Language

What I Collect

  • Your name, email address, chosen subject and message when you use my contact form.
  • The audio files or links you send me so I can mix and master your track.
  • Basic, non-identifying technical information such as page views and browser type, used only to keep the site working well.

How I Use It

  • To reply to your enquiry, work on your track or answer a pricing question.
  • To put the right accommodations in place before you arrive.
  • To keep a simple record of orders and agreements, including terms acknowledgements.

How I Protect It

  • Information is kept on secure, access-controlled systems and only seen by CrashCore Studios.
  • I never sell, rent or trade your information, and I do not use it for unrelated marketing.
  • Your audio files and creative work stay private unless you have given consent to share them as samples.

How Long I Keep It

  • Contact enquiries are kept only as long as needed to answer you and, where relevant, for my order records.
  • You can ask me to delete your enquiry, files or details at any time and I will do so promptly.

Your Rights

  • You can ask what information I hold about you and request a copy.
  • You can ask me to correct anything that is wrong or delete what I hold.
  • You can withdraw consent for your audio samples or name credit at any time by emailing me.

Cookies & Third Parties

  • This website does not use advertising or tracking cookies.
  • If you contact me by email or phone, those providers handle your message under their own policies.
  • Anything you share with me stays with me — no third-party data sharing.

Under 16s: where a participant is under 16, I take contact details from a parent or guardian, and any consent for using their audio as samples is given by them.

Questions Or Requests

To ask what I hold, correct it, delete it or withdraw consent, email crashcorestudios@gmail.com or call 07438 174747. I will always reply in a format that works for you.